ALLEGRO PLAYACAR, Playa del Carmen – Your ideal downtown stay
Hotel Overview
Allegro Playacar - All-Inclusive resort near Xel-Ha Park
Located in Playa del Carmen, Allegro Playacar is surrounded by tropical gardens and offers direct access to a white-sand beach. The resort features four restaurants, a pizzeria, and multiple bars. Guests can enjoy two swimming pools, a fitness center, tennis courts, and a basketball court. The Zenserenz Spa provides massage cabins, body treatments, and a beauty salon. The property is 3 km from Xel-Ha Park and 10 km from Xcaret archaeological site. Recognitions include Green Globe and Safe Travels certificates.
Additional perks of the hotel
Scuba diving lessons and motorized water sports (surcharge)
Kids Club with supervised activities for children aged 4-12
Nightly entertainment including open-air theater shows
Golf course access 3 km from the resort
Multilingual staff (Spanish and English)
24-hour snack service
Rooms
Superior rooms (24 m²) feature a king-size bed or two double beds, a balcony or terrace with garden or partial sea views, and air conditioning. Family rooms (48 m²) include two bedrooms, each with a private bathroom, and a terrace with sun loungers. Ocean View Family rooms (114 m²) offer two bedrooms (one king-size, two double beds), a living area with a sofa bed, and a dining space. All rooms include free Wi-Fi, a minibar, a safe, and a hairdryer.
Other conveniences
Iron and ironing board in all rooms
Bathrobes and slippers in Ocean View Family rooms
Microwave and coffee maker in Ocean View Family rooms
Free stocked minibar (soda, beer, water)
32-inch LED TV with cable channels
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Aerobics
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Children
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Hotel Location
Guest Reviews & Ratings
My stay at the hotel was simply delightful! The rooms were beautifully decorated and even had a lovely surprise of champagne and chocolate-covered strawberries waiting for me. The space was perfect for my clothes, and having a basin in the room separate from the bathroom was convenient. The king bed was incredibly comfortable, and having two full baths and a couch in another room with a small fridge filled with drinks made it feel like a luxurious retreat.
I had a mixed experience at the hotel. The rooms were cozy and clean, but there were some issues with noise from nearby activities. The service was friendly but not always efficient. The location was vibrant and entertaining, although some may find it too busy. The dining options were varied, yet the quality was inconsistent.
I had a pleasant stay at the hotel. The rooms were decent in size and comfortable, positioned conveniently near the Mexican restaurant by the pool. I was totally satisfied with the clean and nice showers, lockers, and changing rooms available for use when departing.
The hotel has a beautiful setting with amazing grounds and beach areas, but there were issues with hot water in the rooms. The location is great for beach lovers but suffers from seaweed problems. The staff is friendly and attentive, but there were some noise disturbances in the rooms.